Shipping & Delivery
Thank you for shopping with us! We aim to provide you with the best possible service. Below is our shipping and delivery policy to keep you informed.
Within Peninsular Malaysia
- FREE Shipping within Peninsular Malaysia for all order above RM120
- A shipping fee at RM8 flat rate will be charged for orders below RM120 within Peninsular Malaysia.
East Malaysia
- FREE Shipping within East Malaysia for all order above RM350
- A shipping fee at RM15 flat rate will be charged for orders below RM350 within East Malaysia.
Order Processing Time
- If the order made by 12pm (Monday – Friday). we will be shipped out on the same day.
- If the orders made on a public holiday / weekend, we will be shipped out the next working day.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation. You can log in to your account to check your order and also track your order’s progress.
Delivery Timeframes
All orders will be shipped within 1 to 3 working days once the payment is done unless stated otherwise . Estimated delivery time frames vary depending on your location and the shipping method selected.
- For West Malaysia, please allow 1 to 7 working days for delivery.
- For East Malaysia, please allow 7 to 14 working days for delivery.
These estimates are provided for guidance purposes only and are not guaranteed.
Undeliverable Parcel and Missing Parcel
- All un-attempted parcel will be returned to us. Resending cost will be charged for the next delivery arrangement.
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We are not responsible for lost or stolen packages after delivery has been confirmed. You may contact the shipping carrier directly to file a claim for lost or stolen packages.
Return Policy
For information regarding returns, please refer to our Return Policy
Contact Us
If you have any questions or concerns regarding the Refund/Return Policy, please contact us at:
Email : info.babytag@gmail.com
Tel : +6011 2370 2297